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Step Into Your Sanctuary
Frequently Asked Questions
What are your shipping options and delivery times?â–¼
COCOON offers standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international deliveries may take up to 10 business days.
How can I return or exchange an item?â–¼
We accept returns within 30 days of delivery. Items must be unworn with original tags attached. Simply use our online portal to generate your prepaid return label.
Which payment methods do you accept?â–¼
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For your convenience, we also offer flexible buy-now-pay-later options through Klarna and Afterpay.
How do you ensure the quality of your garments?â–¼
Every COCOON piece undergoes rigorous quality control. we use premium, sustainably sourced fabrics and partner with ethical manufacturers to ensure your clothing lasts for seasons to come.
